Privacy Policy

Effective Date: January 30, 2024

This Privacy Policy ("Policy") explains how moonoh inc. ("we", "us", "our") collects, uses, and protects your personal information when you visit and use our APP https://moon-oh.com ("APP", "marketplace").

Changes to this Policy: We may update this Policy from time to time. If we do, we will post the updated Policy on the website and update the "Effective Date" at the top. Please review this Policy regularly to stay informed.

What Information Do We Collect?

We collect information to provide a safe and functional marketplace for buying and selling. Here's a breakdown:

• Account Information (optional): When you create an account (optional for some features), we collect your name, email, and optional phone number to manage your profile and communicate with you.
• Transaction Information (when applicable): When you buy or sell products, we collect details about the transaction (product, price, date, shipping) to fulfill orders.
• Device and Browsing Information (anonymous): We collect anonymous data about your device and browsing behavior (IP address, browser type, operating system, visited pages, time spent) to improve the user experience and marketplace functionality.
• Cookies and Similar Technologies (optional): We use cookies (with your consent) to personalize your experience, remember preferences, analyze website traffic, and improve marketing efforts. You can manage cookie settings through your browser.

Why Do We Collect Your Information?

We collect your information for the following purposes:

• Provide and Improve the Marketplace: Operate the platform, process transactions, deliver products, personalize user experience, and improve marketplace functionality.
• Communicate with You: Send important information like order confirmations, shipping updates, and promotional offers (with your consent).
• Analyze and Improve Services: Understand user behavior and identify areas for improvement to enhance the marketplace.
• Comply with Legal Requirements: Disclose information when required by law.

Specific Permissions and How We Use Your Data

Camera Permission:
Granting camera permission allows you to take pictures of items you want to sell on the marketplace. These pictures will be used to create listings and showcase your products to potential buyers.
Example: You can take a picture of a used shirt you want to sell to create a listing with a clear image for buyers.

Photo Library Permission:
Granting photo library permission allows you to select existing photos from your device to use in your listings. These photos will be used to showcase the items you want to sell.
Example: You can select a high-quality photo you already have of your jewelry to create a listing that highlights its details.

Location Permission:
Granting location permission enables features like searching for items near you and recommending sellers in your area. This can help you find products you're interested in and connect with local sellers.
Example: You can enable location services to find used furniture sellers in your city instead of having to search through listings from all over the country.

Who Do We Share Your Information With?

We collect information to provide a safe and functional marketplace for buying and selling. Here's a breakdown:

• Account Information (optional): When you create an account (optional for some features), we collect your name, email, and optional phone number to manage your profile and communicate with you.
• Transaction Information (when applicable): When you buy or sell products, we collect details about the transaction (product, price, date, shipping) to fulfill orders.
• Device and Browsing Information (anonymous): We collect anonymous data about your device and browsing behavior (IP address, browser type, operating system, visited pages, time spent) to improve the user experience and marketplace functionality.
• Cookies and Similar Technologies (optional): We use cookies (with your consent) to personalize your experience, remember preferences, analyze website traffic, and improve marketing efforts. You can manage cookie settings through your browser.

Your Data Rights

You have control over your information:

• Access: Request access to your personal information we hold.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction on processing your information.
• Portability: Request your information in a portable format.
• Objection: Object to the processing of your personal information.

Exercise these rights by contacting us at info@moon-oh.com or using the contact information on our website.

Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.

Links to Other Websites

Our APP may contain links to other websites. This Policy does not apply to those websites. We encourage you to review the privacy policies of any linked websites you visit.

Children's Privacy

Our APP is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us and we will delete that information.

User-Generated Content

We offer features for user-generated content (postings, comments). We are committed to providing a safe and respectful environment for all users. Here's how we ensure a positive user experience:

• Blocking Abusive Users: Users can block other users from interacting with them through the app's functionality.
• Content Moderation: We have mechanisms in place to review and remove content that violates our Terms of Use, including abusive content.

Contact Us

If you have any questions about this Policy, please contact us at info@moon-oh.com.